Closing Date:

3 September, 2026

Expected Duration:

1 Year 6 Months

Apprenticeship Level:

Advanced

Number of Positions:

1

Hours per week:

40

Wage Information:

£16,640 to £26,436.80 a year

Employer's Website:

Address:

UNIT 10 ONLY

UNIT 10-11

EVOLUTION

HOOTERS HALL ROAD

ST5 9QF

Description

To provide essential administrative and organisational support to ensure the smooth and efficient day-to-day running of the office, supporting a business operating within the medical devices sector. 

Training Description:
  • Training will take place at the apprentice’s workplace, supported by Stoke-on-Trent College
  • Level 3 Business Administrator, including Functional Skills in English and Maths if required
  • On average, around 20% of your weekly working hours will be dedicated to your training and development
Full Description:
  • Carry out general administrative duties such as filing, scanning, photocopying, and data entry  
  • Manage incoming and outgoing email correspondence  
    Answer and direct phone calls in a professional manner 
  • Provide exceptional customer service to customers via telephone and email 
  • Maintain and update office records, databases, and filing systems 
  • Support sales order processing, ensuring customer orders are accurately entered and processed in a timely manner 
  • Assist with purchasing administration, including raising purchase orders
  • Chasing suppliers for lead times and overdue deliveries, and supporting resolution of supply issues 
  • Organising logistics for incoming and outgoing goods, including coordinating deliveries and collections 
  • Support the sales team with travel arrangements, preparation of samples, literature, and quotations 
  • Assist with preparing documents and reports
  • Support management where required with administrative and operational tasks 
  • Support other departmental functions where required  
Outcome Description:

Full-time, permanent role.

Description of Working Week:

Monday – Friday 8.00am – 4.00pm.

Skills Required:
  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
Qualifications Required:
  • GCSE English OR Maths 4 / C Essential
Things To Consider:

Applicant must be 18+.

Employer Description:

We are a well-established medical device distributor with over 25 years of experience supplying high-quality products to the healthcare sector. Based in Newcastle-under-Lyme, we are a small, friendly team of around 30 employees. We pride ourselves on delivering reliable service, strong supplier relationships, and excellent support to our customers across the UK.